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INI Celebrates 20 Years Providing Innovative Self-Service IVR Solutions

by Wayne Smith, Marketing Manager, Interactive Northwest, Inc. Tualatin, OR, June 7, 2012 – Interactive Northwest, Inc. (INI), developer of comprehensive interactive voice response (IVR) and systems integration software, today announced that 2012 marks its 20th anniversary. From its beginnings

INI Sponsors and Presents at 2011 Avaya Contact Center Summit, October 3-7, Las Vegas, Nevada

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INI is pleased to be a Gold sponsor for the 2011 Avaya Contact Center Summit, October 3-7, in Las Vegas, Nevada. During the summit, INI Solutions Architect Glen A. Taylor, PhD, will present a session on Best Practices Designing Avaya

Avaya Presents ‘Technology Innovation for Voice Portal’ award to Interactive Northwest, Inc. (INI)

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[title h4=”title_blue”]Prestigious award reflects INI’s success in developing applications that enhance the stability, management, and availability of applications running in the Avaya Voice Portal environment.[/title] Interactive Northwest, Inc. (INI), an award-winning Independent Software Vendor (ISV) in self service environments, announced

INI Presents & Exhibits at the IAUG Global Conference 2011, May 22-25, in Las Vegas, Nevada

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[title h3=”title_blue”]PCI: Implementing Secure Self-Service Payment Applications – Is Your Voice Portal Protected?[/title] Join INI on Wednesday, May 25, 9:45 – 10:45 a.m., as Kirk Jesser and Glen Taylor, PhD, present important information at the 2011 IAUG Global Conference, Caesars

INI EQuilibrium™ Release 2.0 Extends Benefits to Entire Avaya Voice Portal Platform

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by Glen Taylor Interactive Northwest, Inc. (INI) is pleased to announce the availability of release 2.0 of its software application dispatcher and load balancer, INI EQuilibrium™. Built specifically for the Avaya Voice Portal platform, EQuilibrium is proving to be a

Interactive Northwest, Inc. (INI) Solution Now Rated “Avaya Compliant”

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Software load balancing/application dispatcher product compatible with key Avaya contact center solutions that incorporate Avaya Voice Portal provides customers with high availability of their voice applications. Helps businesses assure maximum efficiency and up time in IT settings. TUALATIN, Oregon, October