INI Interactive Speech Attendant™

Take control of your CX strategy with configurable self-service. Design and deploy dynamic IVR applications without the need for custom development.  Featuring multi-tier menus, alerts, API integrations, and sophisticated business logic, ISA provides a complete toolkit for the creation and deployment of self-service applications.…

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Your Partner for Success

Outbound Consulting

Jump-start your outbound investment with services from INI. Developing a proactive contact center strategy is about more than just making outbound calls. INI's complete outbound practice is designed to deliver solutions on a variety of…

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Conversational AI

Modernize your self-service strategy with Conversational AI. INI offers a full suite of professional services targeted toward designing, developing, and optimizing the performance of Conversational AI applications.  Utilizing industry best practices and leading conversational AI…

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Callback Consulting

Boost your callback ROI with INI's tailored optimization services.   For contact centers facing staffing and call volume issues, offering callback can provide an improved customer experience and better agent utilization.  However, configuration of callback…

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