Customer engagement presents unique challenges in today’s technology driven world.
Gaining share among competing voices demands the ability to respond with speed, expertise, and deeper levels of personalization. Whether you’re looking to build a contact center strategy from the ground up, reinvent your customer engagement model, or enhance an existing platform, INI stands ready with the experience, tools and proven reputation to engineer a best-in-class solution that will make your customer experience shine.
At INI, customer satisfaction is at the heart of everything we do. Find out more about who we are and why we’re different from the rest.
From off-the-shelf products to fully custom applications and everything in between, we have an answer to your self-service needs.
Our goal is to help our customers and theirs succeed. Check out these compelling case studies on some of our innovative solutions.
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Duane Shell, Director Telecom IT, State of North Dakota
Oonagh McBride, Head of Inisoft
Jeff Hopper, LumenVox Vice President, Client Services
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