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INI Introduces INI Messenger™, Automated Proactive Outbound Messaging Application

TUALATIN, OR – Interactive Northwest, Inc. (INI), developer of comprehensive interactive voice response (IVR) and contact center systems integration software, today announced the release of INI Messenger, a highly configurable proactive notification and outbound messaging solution designed to enhance the

An Ounce of Prevention

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by Interactive Northwest, Inc. [frame align=”right” width=”184″ height=”191″ src=”https://www.interactivenw.com/wp-content/uploads/2014/08/HiRes-smartphone-ringing-290×300.jpg”]The Case for Outbound Communication No doubt you’ve heard the sage advice, “an ounce of prevention is worth a pound of cure.” When it comes to customer satisfaction, however, there really is