At INI, customer satisfaction is at the heart of everything we do. We strive to provide stellar self-service solutions that ensure your customers experience of your contact center will make you shine. We bring a deep knowledge of platform technology and extensive experience 
developing IVR solutions to every project. Our proven project management process ensures on-time deployment, within budget, every time.
INI to Exhibit at the 2012 IAUG Global Education Conference
INI will be showcasing its EQuilibrium™ 2.0 load balancing application at the conference to be held May 20-24 in Boston, MA.
INI Sponsors and Presents at the 2011 Avaya Contact Center Summit
INI is pleased to be a Gold sponsor for the 2011 Avaya Contact Center Summit, October 3-7, in Las Vegas, Nevada.
INI EQuilibrium™ 2.0 load-balancing and application-dispatching software maximizes end-to-end uptime without the need to source a costly hardware load-balancer. Because it integrates directly into the Avaya Aura® Experience Portal, it is seamlessly managed through the Avaya menus.
INI EQuilibrium™ 2.0 allows you to manage multiple server applications and dispatch application requests in linear, round robin or random order.
