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News

06/07/2012 | INI Celebrates 20 Years Providing Innovative Self-Service IVR Solutions

 

04/23/2012 | INI to Exhibit at the 2012 IAUG Global Education Conference

 

09/27/2011 | INI Sponsors and Presents at 2011 Avaya Contact Center Summit, October 3-7, Las Vegas, Nevada

 

05/09/2011 | Avaya Presents ‘Technology Innovation for Voice Portal’ award to Interactive Northwest, Inc. (INI)

 

05/04/2011 | INI Presents & Exhibits at the IAUG Global Conference 2011, May 22-25, in Las Vegas, Nevada

 

02/18/2011 | INI EQuilibrium™ Release 2.0 Extends Benefits to Entire Avaya Voice Portal Platform

 

10/05/2010 | Interactive Northwest, Inc. (INI) Solution Now Rated “Avaya Compliant”

 

06/04/2010 | Why INI Participates in Beta Programs

 

06/03/2010 | INI LaunchPort™ – A Key to First Call Resolution

 

05/28/2010 | The Importance of Skilled Professionals

 

04/21/2010 | When Customers Want Callback…

 

04/08/2010 | How a Partnership with INI Delivers Value

 

03/18/2010 | Why INI SureConnect™ for Callback?

 

03/08/2010 | INI Presents Secure Patient Messaging Application in Avaya Booth at HIMSS10

 

02/26/2010 | INI’s latest outcalling product leverages Avaya technical advances for superior results

Products

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Recent Posts

  • IVR Modernization on AWS: A Case Study
  • Understanding Intent
  • What’s Your AI Roadmap?
  • AEP in the Cloud or On Premise?
  • INI Interactive Speech Attendant™ Now Rated “Avaya Compliant”

Product Portfolio

  • INI EQuilibrium™
  • INI FormStudio™
  • INI Interactive Speech Attendant™
  • INI IDReset™
  • INI LaunchPort™
  • INI OutboundStudio™
  • INI SureConnect™

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