Your back office operations may not contribute as directly to the health of patients, but their activities definitely contribute to the health of your organization. Regardless of a team member's role, their ability to maximize productivity directly relates to profitability.

INI provides a variety of applications that relieve your staff from performing time consuming, mundane tasks such as fielding calls about job openings or handling employee schedule and payroll questions. INI's Payment Reminder/Collection application provides a cost-efficient method of following up on unpaid balances and copays.

Payment Reminder/Collection

Following up on even low outstanding balances is worthwhile with INI's Payment Reminder/Collection. This automated application initiates a call that plays billing information, amounts, due dates and provides callers an option to pay their balances by phone with a credit card.

Job Line

INI's Job Line provides an alternative method for employees and potential employees to search and respond to job openings. The application is simple to use and easy to maintain through your touch-tone telephone. Callers are provided information about available jobs through a recorded message or fax. Callers can also verbally apply for a job by filling out a pre-interview audio form.

Employee Scheduling/Time Reporting

Make it easy for your employees to check schedules and submit hours through INI's Employee Scheduling/Time Reporting application. The time reporting capabilities contribute to quality control for home healthcare providers by logging the phone number of incoming calls and even checking those numbers against the patient's phone number. This tool also provides a convenient means for employees to check in and out of the facilities.